A single window for all your multichannel communication. Manage sales, customer support, store orders, and business insights from one inbox.
With multiple agents providing support from one inbox, your team can answer all customer questions from all social channels.
When customers message you about an item, you need to help them as much as possible. With MyAlice eCommerce integration, your team can place orders for them with a single click while chatting with them.
Almost half of customers find waiting to speak with customer support most annoying. Provide immediate self service, cost-effectively with MyAlice automation.