If you are planning to jump into the eCommerce industry of competitive business hub Singapore, you need to start off with a good base. Whether you plan to start a small eCommerce store or a big brand in the web store journey, you should definitely opt for professional agencies to develop your eCommerce store.

For your eCommerce business to sustain and grow, you need to plan smartly. Undoubtedly, Shopify is an amazing framework for building your store. Now, the question is where to find the right Shopify developer agency amid the ocean of Web developer agencies in Singapore?

Well, we have put some weight off your shoulder by researching and listing some of the best Shopify developer agencies in Singapore in 2022. According to your needs and budget, you can easily choose from one of the agencies listed here.

Our list of Shopify developer agencies in Singapore includes:

Awebstar
360&5
Ranosys
Singsys
eFusion Technologies
Professional Soft-tech
SMMILE
Webpuppies

Let’s get into the details of these Shopify developer agencies in Singapore:

Awebstar

Website: https://awebstar.com.sg
Email: info@awebstar.com.sg
Contact no.: +65.6909.9163
Rate: Gold S$999, Platinum S$1999
Founded: 2007
Key services: Web development, website design, mobile App development & internet services
Founder: Neeraj Gupta

Awebstar claims to be the number one developer for Shopify in Singapore. Their extensive experience in the tasks of building cutting-edge Shopify stores helps new business owners utilize the best potentials of their platform.

They provide customized services for Shopify email hosting, theme tweaking, designing eCommerce platforms, and other related services for existing or new businesses.

360&5

Website: https://www.360and5.com/
Email: hello@360and5.com
Contact no.: 67023678
Rate: $50-$99/hr
Founded: 2013
Key services: Shopify Plus stores, web design, web development, branding, strategy, graphics, and brand identity.
Founder: Andrew Lim
Employees: 11-50 employees

360&5 is a Shopify Plus partner as well as a Shopify expert in Singapore aiming to make the eCommerce industry better designed and well-branded. They leverage design to elevate brand value and transform business ideas into visible solutions through our expert team of designers and developers. Your go-to agency for customized solutions to Shopify store needs in the Singaporean market is 360&5.

Ranosys

Website: https://www.ranosys.com/sg/
Email: info@ranosys.com
Contact no.: +65 6702 2132
Rate: Upon consultation
Founded: 2008
Key services: Adobe Commerce Cloud, Salesforce, OutSystems, Shopify Plus, Microsoft, commerce tools, Big Commerce, Oracle NetSuite, and AWS
Founder: Rameshwar Vyas
Employees: 201-500 employees

Ranosys, a CMMI Level 3 Global Digital Consulting Company, based in Singapore caters to diverse digital and IT needs and has brought solutions not only for the Singapore market but also for the UK, US, Middle East, and the APAC region.

With their multifaceted services for the eCommerce industry, you can easily get what you are looking for in your eCommerce store at Ranosys. They have experience working with a number of Fortune 500 companies like The Body Shop, Dior, NUS, Charles & Keith, and even the Ministry of Education-Singapore which makes them attractive to big brands.

Singsys

Website: https://www.singsys.com
Email: info@singsys.com
Contact no.: +65-65613900
Rate: $15/hr
Founded: 2009
Key services: Web Design and Development, Web Application Development, iOS applications for iPhone and iPad, SEO, Mobile Android and eCommerce solution, Ecommerce Development, and Open Source CMS.
Founder: Sri Narayan Shukla (CEO)
Employees: 51-200 employees

If you are looking for affordable yet fantastic solutions for eCommerce development for web and mobile, Singsys is your best bet. Adding to that, this fast-growing mobile application and web development company offers their best support and services round the clock 24*7*365 days a year!

Singsys is on board with the idea of “digital evolution” and with that target, they aim to provide multifaceted solutions for the latest ventures and business frontiers with their expertise in acing world-known eCommerce websites.

eFusion Technology

Website: https://www.efusiontech.com/
Email: contact@efusiontech.com
Contact no.: (65) 6292 3086 /(65) 6291 3382
Rate: Upon consultation
Founded: 2004
Key services: eCommerce, Web Design, SEO, Email marketing, Content management system, Registration system, UI/UX, Web strategy, and Government grants
Founder: Wee Kiat Lau
Employees: 11-50 employees

eFusion Technology is known as one of the leading web design companies in Singapore. They have a track record of more than 10 years of delivering web design, website development, content management, email marketing tools, and so on suiting the demand of the industry.

A creative and passionate team always rushes for challenges and loves to put their best efforts into bringing out exemplary outcomes for their clients. If you have an ambitious idea for your website in mind, you should go for eFusion. Surely, their extensive understanding of the world of digital commerce will help you out even if you are new to the industry.

Professional Soft-tech

Website: https://www.professionalsofttech.com
Email: enquiry@professionalsofttech.com
Contact no.: +1 (413) 529-4901
Rate: $25 - $49 / hr
Founded: 2010
Key services: Web Development, Website Design, Software Development, Backend Web Programming, E-commerce solutions, Social Media Marketing, Search Engine Optimization, Online Marketing, Email Marketing, Graphical Design & Multimedia, and maintenance of complicated Internet Applications.
Founder: Chintan Kotadia
Employees: 11-50 employees

Whether you want to switch your platform, add new features, or even set up a completely new eCommerce platform, Professional Soft-tech can be your consultative partner that helps you achieve your unique business objectives and that too while cutting your cost.

Professional Soft-tech turns ideas into prototypes and continues innovating to reach new heights.

Professional Soft-tech focuses on quality as a factor of success. They find their success in their clients’ success and take pride in their effective communication and consultation.

SMMILE

Website: https://smmile.com/
Email: hello@smmile.com
Contact no.: (65) 8687 8143
Rate: $100 - $149 / hr
Founded: 2012
Key services: Integrated Marketing, Lead Gen Strategies, Channel Planning, Brand Awareness, Conversion Optimisation, Online Strategies, Website & Sales Pages, Ecommerce Development, Google SEO/SEM, Social Media Marketing, and Software Development
Founder: Bryan Ho
Employees: 2-10 employees

SMMILE is a leading marketing agency in Singapore known for its creativity. They focus on empowering businesses that want the creative flourishment of their brand. One of the core strengths of this company is that they try to understand the customers’ needs and be as responsive as possible.

Their main objective is to make the customers happy with their years of experience in creative marketing. Design, and digital solutions to support their simple to complex marketing needs.

Webpuppies

Website: https://webpuppies.com.sg
Email: contact@webpuppies.com.sg
Contact no.: +65 6741 1708
Rate: Upon consultation
Founded: 2000
Key services: Website Development, Search Engine Optimization, Ecommerce Solutions, Web design, Search Engine Marketing, Mobile app development, Cyber Security, Augmented Reality, Software Solutions, Branding, Social Media Marketing, Web Maintenance
Founder: Abhii Dabas
Employees: 11-50 employees

Webpuppies is one of the earliest digital companies in Singapore with a significant presence in the digital services industry for more than 20 years. The best thing about them is they have developed a vast stock of experience in working with government agencies, hundreds of SMEs, and leading international brands in this region. Webpuppies' credibility goes beyond the boundaries of Singapore to 21 countries on 4 continents.

They effectively use their experiences in strategizing every execution they have. They work hard to make their clients' goals successful in every way possible. Moreover, being a multidimensional digital marketing company,

Thrive in the eCommerce industry of Singapore with these agencies

Starting an eCommerce store or revamping it takes a great deal of decision-making in a growing and competitive market like Singapore. This list of reliable Shopify developer agencies in Singapore aims to help you out in this process. Hope you find the agency suitable for you from here.

Furthermore, if you want to give your customers the best experience of conversational customer service, try out MyAlice-help desk solution. Guess what! It’s free as well.

Do you find yourself chasing down new customers because current customers aren't sticking around, and you need to keep your eCommerce business afloat? Is it a sustainable strategy to run your eCommerce business?

We hear you saying no because it actually isn't. It's time you need to focus on Customer Lifetime Value (CLV).

In this competitive narrative, you can't really go far by keeping on investing in getting NEW customers rather than keeping your OLD customers. What you really need to concentrate on is maximizing your revenue from your present customers. And this is where customer lifetime value comes into play.

According to Tim Cameron Kitchen - CEO of Exposure Ninja, "In order to increase your customer lifetime value, you need to pull two levers. One, increase the number of purchases. And two, increase the purchase value of each customer. And of course, a good business will have a combination of both of these levers."

We want your business to have high customer LTV. So we noted down a series of pointers that you could follow to increase your customer lifetime value and higher profits. Before we dive into the strategies, let's start with the basics.

What is Customer Lifetime Value (CLV)?

According to Omniconvert, "customer lifetime value (CLV) shows how much revenue a business can expect from one customer compared to how long the company predicts that customer will stay."

Customer lifetime value is an important metric for eCommerce brands to measure the average accumulating total of their purchase for some time.

Lifetime value helps you determine if your business will scale the ROI from marketing. It also helps you evaluate the retention strategy depending on how low or high your LTV is.

How To Increase Customer Lifetime Value

You can increase your customer lifetime value by either increasing your Average Order Value or Average Purchase Frequency. An increase in either of these metrics will rise Customer Lifetime Value. Apart from that, let's take a look at the other ways to increase CLV.

— Improve Your Customer Support

Treating your customer right is the core to increasing customer lifetime value. According to Tim Han, an international speaker and author from success insider - "treating your customers like family is the key to recurring customers."

Now we're not telling you to turn a blind eye to their red flags and keep on supporting them. But we definitely recommend you to go a bit above to give them special treatments. In fact, according to research from PWC, 86% of buyers are willing to pay more for a great customer experience. So enhancing your customer support is an absolute must.

A solid customer support strategy includes attention to the customer pre, mid and post-sale. Your customer support should cater to your customer at every stage of their buying journey. A great way to make sure your customer's queries are always answered in no time is by using an AI-powered chatbot. Having a live chat available can turn a customer question into a sale or complaint into a resolution. We recommend you check out MyAlice as their chatbot can actually automate your entire selling process from start to finish. And the best part is, MyAlice is completely free to sign up!

You need to make sure your customers are returning again and again for the delightful experience you provide.

— Send out occasional gifts

Who doesn't like free stuff? Especially when it comes as a surprise from a place you shopped from. We find ourselves leaning towards shops that offer great discounts or free goodies in most cases. And that's because this is a psychological trick that all of us fall for.

Lippincott's creative consultancy provided a scientific and psychological-based study called the "Happiness Halo" - proving exactly that. In the "Happiness Halo," the author stresses, "Appeal to customers' reason and they're yours for a day. Appeal to customer's emotions, and they're yours for a lifetime."

And nothing is more solid than sending gifts to appeal to your customer's emotions. It shows them that you care about them more than just a means of getting some sales.

We're not telling you to send out gifts 365 days a year to every customer for every purchase. But rather, identify your loyal set of customers and potentially loyal customers, and then send out occasional gifts to show them you care.

— Nudge Your Customers into Subscriptions

One of the most popular ways (that works) of increasing the number of purchases of your customers is by bumping them into subscriptions. They're one of the new trends of e-commerce. And they can be lucrative enough that we even see big names like GoPro getting into the subscription realm they previously didn't opt for.

You can nudge them into a subscription by displaying a subscription-biased pricing option of your product.

This basically means you will show the pricing option of a one-time purchase on one side. And on another, the pricing option is based on subscription. However, you need to show your customers how the subscription pricing will be more effective and profitable.

This will incentivize them to opt for the subscription rather than going for a one-time purchase.

Another way of getting your customers into subscriptions is by showing the subscription as the default purchase method. And if customers want to go for a one-time purchase, they need to click on that purchase method.

You can do to level up the subscription game by giving them an option to allow your customers to customize the time frame and the amount of product for the subscription. This way, they will not have too much stock of the product based on their lifestyle. And they are less likely to cancel the subscription altogether.

— Integrate Add-ons and Upsells

Another great way to increase the average order value of your customers is by adding add-ons and upsells. Big names like GoDaddy GoPro have been using this pricing strategy for years now, which has helped them generate more sales.

Everything that you throw at your customers before and after purchasing the products is for one thing - increasing the order value.

And therefore, there's an increase in customer LTV. Some of your add-ons and upsells features may seem annoying to your customers. But it's a genius idea for your business.

Since you are competing in a very competitive and price-sensitive space, If you want to maximize your customer acquisition, you need to maximize the value of every customer you get through the door.

By doing so, you can save the money that you would have otherwise spent on getting new customers. So you can now invest it in other business activities. Like - marketing. Which will help you build market share without increasing the price of their core product.

— Introduce Premium Versions

Introducing a line of premium versions of the same product can incentivize your customers to opt for better options. But, you need to make sure you can present it in a manner that demonstrates why the premium versions are better than the regular ones.

That way, customers who always want the best of everything are more likely to opt for the premium purchase. The pricing of the premium product will also be higher than the regular, which may be a problem for some of your customers. In such a case, you can introduce split pay for that.

Now split pay is absolutely everywhere and another massive trend of e-commerce over the last few years. One of the biggest players in the split pay market -Klarna, claims to increase the average order value by up to 58%.

Split pay will help you get more sales for your premium products and end up increasing the average order value for your customers.

Drawing Conclusion: Loyalty Brings Revenue

The right customer lifetime value model can boost your company's growth and progress in many ways. It puts more money in your business's wallet by lowering customer acquisition costs and saving money on marketing and sales activities.

Delivering a great deal of value, understanding the customers being in their shoes, prioritizing customer service are what they need to come back to you again and again.

Learn More:

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8 Best Shopify Developer Agencies in Singapore in 2022

Try MyAlice Today

Awebstar

360&5

Ranosys

Singsys

eFusion Technology

Professional Soft-tech

SMMILE

Webpuppies

Thrive in the eCommerce industry of Singapore with these agencies

Do you find yourself chasing down new customers because current customers aren't sticking around, and you need to keep your eCommerce business afloat? Is it a sustainable strategy to run your eCommerce business?

What is Customer Lifetime Value (CLV)?

How To Increase Customer Lifetime Value

— Improve Your Customer Support

— Send out occasional gifts

— Nudge Your Customers into Subscriptions

— Integrate Add-ons and Upsells

— Introduce Premium Versions

Drawing Conclusion: Loyalty Brings Revenue

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