An official business partner of the industry leaders
Frequently asked questions
Do you have any WhatsApp API Cost?
WhatsApp charges are based on Unlimited messages can be exchanged during a 24 hour conversation without any extra fee. The First 1000 conversations are free of charge. View Country-wise pricing for conversations. **15% WhatsApp API handling fee will be included.
I need to add more agents in the middle of the month/year. When will I be billed and how?
You will be billed immediately for the number of new agents * remaining number of days/month of the billing cycle.
Do you offer discounts?
Though you can use the free version of MyAlice, we still offer discounts for side-hustler, or early stage businesses. If you have any question, feel free to ask.
What happens when I remove one or more agents in the middle of the month/year?
You will receive credits equal to the number of removed agents * remaining number of days/months in the billing cycle. You can reuse the credit in your next billing cycle.
Do you have a refund policy?
We offer all customers a 30 day money-back guarantee. If you are not satisfied for any reason with your purchase simply contact us within 30 days of your purchase and we will refund you straight away, no questions asked.