A Line account can only accommodate one user per phone. This limitation creates support issues for medium and large brands and e-commerce stores. However, with MyAlice, all your agents can collaborate and reply to incoming Line messages from the MyAlice inbox. You can also create Line chatbots to automate messages.
Additionally, you get access to all other features MyAlice, including:
1. Multichannel inbox with ticketing tools
2. eCommerce integrations with WooCommerce and Shopify
3. Chatbots for all your channels.
4. Real-time analytics for customer and agent management.
5. MyAlice Mobile app