MyAlice vs AiSensy

In terms of pricing, MyAlice beats AiSensy by a fair mile.

AiSensy

AiSensy offers an official Whatsapp business APIs-based marketing and customer support platform. You can create chatbots and use the multi-agent shared inbox to collaborate with team members.

Pricing:

Paid plan starts from $14/month which gives you 2000 monthly active users. The next pricing is $36/month for 5000 monthly active users & goes up to $130/month for 20,000 monthly active users.

Pros:

• Their customer support team is available 24/7 to assist you with any issues.
• It provides filters to segregate and filter your audience without uploading a new excel file every time you need to send targeted messages.
• It can easily connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier, Payment Portals, CRMs & more.
• Send Whatsapp Smart Notifications that include Quick Reply Call-to-Action Buttons for improved conversions.

Cons:

• The automated messaging functionality is still being developed by their team and is not completely reliable yet.
• Template approval takes a long time via their dashboard.
• Shopify marketplace integrations are not available.
• The UI can be improved to make it easy for a beginner to use it.

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MyAlice

MyAlice is a Multichannel helpdesk and WhatsApp Marketing tool built for businesses of all sizes - from startups to large corporations brands and eCommerce. With MyAlice, you can connect multiple messaging channels like Livechat, WhatsApp Business, Telegram, Facebook Messenger, LINE, Viber and Telegram — in a single app. Also you can integrate your Shopify and Woocommerce directly on MyAlice dashboard.

Pricing:

It has a free plan where you can connect the basic channels, LiveChat and eCommerce space. But to get the WhatsApp features you need to subscribe the Premium package which starts from 60$/month with 5 team members and Enterprise plan starts from 180$/month with 5 team members.

Pros:

• Automated WhatsApp notifications such as Abandoned Cart, Order Confirmation, Delivery Notifications & Cash on Delivery Order Verification.
• Complete WhatsApp Marketing suite - Send WhatsApp Broadcasts to your customer lists using Official API.
• Creating automation and chatbot which suits your business most is easier than most of the platforms. Also you can collect valuable customer informations via automation and use that for further marketing campaign.
• Very reasonable price modules.
• Automatic smart ticketing system to distribute the work load evenly on your support agents.
• Specially built for eCommerce store owners with all the necessary integrations.

Cons:

• No email integrations yet. But it's on their product roadmap which will be live within this year.

So, if you need a generic WhatsApp marketing chatbot solution for your business, you can go for AiSensy. But, if eCommerce is at the top of your priority list, then definitely go for MyAlice.