MyAlice vs AiSensy

To decide which tool suits your business best, you must compare those properly. You need to know the very little details of each tool. Here, we make that super easy for you.

Fair pricing

In terms of pricing, MyAlice beats AiSensy by a fair mile.

Monthly plans

MyAlice Plan

AiSensy Plan

Pricing Type

MyAlice charges you on your subscription package. No additional charges are taken for tickets/ conversations or customers.

AiSensy offers subscription packages but charges for additional conversations based on conversation count and WhatsApp charges.

Subscription packages

MyAlice has 2 packages, one for $60/mo, and another for $180/mo

AiSensy provides two subscription options at $12.30 and $30 per month.

Package comparison for basic package

1000 tickets


Subscription fee + $6

5000 tickets


Subscription fee + $33

10000 tickets


Subscription fee + $65

25000 tickets


Subscription fee + $160



Custom Pricing


Advanced features

If you’re using AiSensy and thinking about switching to a more efficient and cost effective solution for your business, you can definitely think of MyAlice. You will get more than AiSensy by paying a lot less!

Let’s take a look —


Live Chat





Mobile Application



(Add on)

Shopify Plus


(Add on)

WhatsApp Commerce

Inbox Mode


Single Channel

Abandon Cart Recovery

Automated Responses

Multichannel Chatbots

WhatsApp Broadcast


AiSensy offers an official Whatsapp business APIs-based marketing and customer support platform. You can create chatbots and use the multi-agent shared inbox to collaborate with team members.


Paid plan starts from $14/month which gives you 2000 monthly active users. The next pricing is $36/month for 5000 monthly active users & goes up to $130/month for 20,000 monthly active users.


  • Their customer support team is available 24/7 to assist you with any issues.
  • It provides filters to segregate and filter your audience without uploading a new excel file every time you need to send targeted messages.
  • It can easily connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier, Payment Portals, CRMs & more.
  • Send Whatsapp Smart Notifications that include Quick Reply Call-to-Action Buttons for improved conversions.


  • The automated messaging functionality is still being developed by their team and is not completely reliable yet.
  • Template approval takes a long time via their dashboard.
  • Shopify marketplace integrations are not available.
  • The UI can be improved to make it easy for a beginner to use it.


MyAlice is a Multichannel helpdesk and WhatsApp Marketing tool built for businesses of all sizes - from startups to large corporations brands and eCommerce. With MyAlice, you can connect multiple messaging channels like Livechat, WhatsApp Business, Telegram, Facebook Messenger, LINE, Viber and Telegram — in a single app. Also you can integrate your Shopify and Woocommerce directly on MyAlice dashboard.


It has a free plan where you can connect the basic channels, LiveChat and eCommerce space. But to get the WhatsApp features you need to subscribe the Premium package which starts from 60$/month with 5 team members and Enterprise plan starts from 180$/month with 5 team members.


  • Automated WhatsApp notifications such as Abandoned Cart, Order Confirmation, Delivery Notifications & Cash on Delivery Order Verification.
  • Complete WhatsApp Marketing suite - Send WhatsApp Broadcasts to your customer lists using Official API.
  • Creating automation and chatbot which suits your business most is easier than most of the platforms. Also you can collect valuable customer informations via automation and use that for further marketing campaign.
  • Very reasonable price modules.
  • Automatic smart ticketing system to distribute the work load evenly on your support agents.
  • Specially built for eCommerce store owners with all the necessary integrations.


  • No email integrations yet. But it's on their product roadmap which will be live within this year.

So, if you need a generic WhatsApp marketing chatbot solution for your business, you can go for AiSensy. But, if eCommerce is at the top of your priority list, then definitely go for MyAlice.

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.