In terms of pricing, MyAlice beats Delightchat by a fair mile.
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In terms of pricing, MyAlice beats Delightchat by a fair mile.
Monthly plans
MyAlice Plan
Pricing Type
MyAlice Charges you on your subscription package. No additional charges are taken for tickets/ conversations or customers.
DelightChat offers subscription packages but charges for additional conversations based on ticket and customer count.
Subscription packages
MyAlice has 2 packages, one for 36 usd/mo, and another for 180 usd/mo
DelightChat has three subscription packages available at $49, $98, and $299 per month.
1000 tickets
$36
$49
5000 tickets
$36
$449
10000 tickets
$36
$949
25000 tickets
$36
$2449
Unlimited
$36
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DelightChat is an Omnichannel Helpdesk + WhatsApp Marketing Software built for SME brands that enables them to deliver customer service.
If you’re using Delightchat and thinking about switching to a more efficient and cost effective solution for your business, you can definitely think of MyAlice. You will get more than Delightchat by paying a lot less! Let’s take a look —
Aspects
Live Chat
Line
Viber
Telegram
Mobile Application
(Coming Soon)
Shopify
Shopify Plus
WooCommerce
WhatsApp Commerce
Inbox Mode
Multichannel
Multichannel
Abandon Cart Recovery
Automated Responses
Multichannel Chatbots
WhatsApp Broadcast
DelightChat is an Omnichannel Helpdesk + WhatsApp Marketing Softwarebuilt for SME brands that enables them to deliver customer service.
Pricing: 49$ per month for 1000 support tickets and 5000 marketing contacts. Scale plan starts at 99$/month and Growth plan starts at 299$/month excluding WhatsApp broadcasting.
Pros:
Cons:
MyAlice is a Multichannel helpdesk and WhatsApp Marketing tool built for businesses of all sizes - from startups to large corporations brands and eCommerce. With MyAlice, you can connect multiple messaging channels like Livechat, WhatsApp Business, Telegram, Facebook Messenger, LINE, Viber and Telegram — in a single app. Also you can integrate your Shopify and Woocommerce directly on MyAlice dashboard.
Pricing:
It has a free plan where you can connect the basic channels, LiveChat and eCommerce space. But to get the WhatsApp features you need to subscribe the Premium package which starts from 36$/month with 3 team members and Enterprise plan starts from 180$/month with 5 team members.
Pros:
Cons:
So, if someone is looking for a solution that is budget friendly and gives all the eCommerce and WhatsApp facilities then you should definitely go for MyAlice. But if email is a must have communication channel for you right now, you have to choose DelightChat by paying a higher price.