MyAlice vs Interakt

In terms of pricing, MyAlice beats Interakt by a fair mile.

Interakt

Interakt is one of the most affordable official WhatsApp Business solution providers (BSP) on the list. It offers a shared inbox for WhatsApp so your entire team can get online to assist with customer support.

Pricing: 35$ per month for the Growth Plan.

Pros:

• Very affordable pricing compared to other providers.
• Shared team inbox and a live chat widget that directly connects customers over WhatsApp.
• Supports automated message templates and canned responses.
• Integrates with Shopify and Woocommerce to pull order details and display it on the chat screen.

Cons:

• Lack of support for other channels can be a deal breaker.

‍If you need a generic WhatsApp marketing chatbot solution for your business, you can go for Interakt. But, if eCommerce is at the top of your priority list, then definitely go for MyAlice. Also, choosing MyAlice gives you a 360-degree solution, whereas Interakt will only let you do your WhatsApp basics.

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MyAlice

MyAlice is a Multichannel helpdesk and WhatsApp Marketing tool built for businesses of all sizes - from startups to large corporations brands and eCommerce. With MyAlice, you can connect multiple messaging channels like Livechat, WhatsApp Business, Telegram, Facebook Messenger, LINE, Viber and Telegram — in a single app. Also you can integrate your Shopify and Woocommerce directly on MyAlice dashboard.

Pricing:

It has a free plan where you can connect the basic channels, LiveChat and eCommerce space. But to get the WhatsApp features you need to subscribe the Premium package which starts from 60$/month with 5 team members and Enterprise plan starts from 180$/month with 5 team members.

Pros:

• Automated WhatsApp notifications such as Abandoned Cart, Order Confirmation, Delivery Notifications & Cash on Delivery Order Verification.
• Complete WhatsApp Marketing suite - Send WhatsApp Broadcasts to your customer lists using Official API.
• Creating automation and chatbot which suits your business most is easier than most of the platforms. Also you can collect valuable customer informations via automation and use that for further marketing campaign.
• Very reasonable price modules.
• Automatic smart ticketing system to distribute the work load evenly on your support agents.
• Specially built for eCommerce store owners with all the necessary integrations.

Cons:

• No email integrations yet. But its on their product roadmap which will be live within this year.

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