You can drive your website customers into your socials where they really do reply. Connect as many channels as you want in this new LiveChat support!
Recommend products to your customers on live chat. So, you and your agents don't have to switch between inbox, website, and spreadsheets to copy-paste product links. Craft powerful buying experiences on any channel whether it WhatsApp, Line, Telegram, Viber, Instagram, or Messenger.
Create an automated Pre-chat survey to get your customer’s information. Profile them and use that for further targeted marketing campaign.
Customise the greetings in any language to make it appropriate for your business. MyAlice new LiveChat’s extensive customization capability gives you an edge. You can change the widget, fonts and visual elements as per your business needs. You can even use your logo as the chat head.
You can send audio messages, attachments, and photos and you can let them send the same from their end in this new Live Chat.
Let any of your customers rate their support experience straight from the live chat or on any channel. Whenever they want.
MyAlice live chat is free and you don’t need your card details. Later on, you can unlock additional premium features for a small price starting from $36 per month for 3 team members.
The benefits of a live chat are numerous and can take your company to another level in terms of customer service and sales. It can improve conversion rate, increase the average order value, collect valuable customer data (feedback, review, contact details), increase lead generation, offer consistent customer support through a 24/7 chatbot that can take the lead when your team is asleep, and cut your average response time.
Yes. Install the plugin, activate it, and create your free MyAlice account.
