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All-in-one live chat helpdesk for brands

A complete redesign offering a better focus on multichannel communication, social commerce, and human relationships.

Rated 4.7/5 on Trustpilot
Rated 4.6/5 on G2
Rated 4.7/5 on Capterra

The fastest growing communication platform built on official Meta cloud APIs. You no longer need multiple tools for your teams and can work with a single workspace.

Drive website visitors into social

You can drive your website customers into your socials where they really do reply. Connect as many channels as you want in this new LiveChat support!

Craft the social commerce

Recommend products to your customers on live chat. So, you and your agents don't have to switch between inbox, website, and spreadsheets to copy-paste product links. Craft powerful buying experiences on any channel whether it WhatsApp, Line, Telegram, Viber, Instagram, or Messenger.

Collect customer information

Create an automated Pre-chat survey to get your customer’s information. Profile them and use that for further targeted marketing campaign.

Customize the visual elements

Customise the greetings in any language to make it appropriate for your business. MyAlice new LiveChat’s extensive customization capability gives you an edge. You can change the widget, fonts and visual elements as per your business needs. You can even use your logo as the chat head.

Send different attachments

You can send audio messages, attachments, and photos and you can let them send the same from their end in this new Live Chat.

Get customer satisfaction score

Let any of your customers rate their support experience straight from the live chat or on any channel. Whenever they want.

Swag Kicks powered-up customer service on social channels with MyAlice.

After using MyAlice for 4 months, they witnessed a whopping 15% month-over-month increase in sales that came from customer service alone.
23%
Before
38%
After

15%

month-over-month increase in sales from customer service.

$42k

revenue generated using MyAlice platform in last 3 months only.

Frequently asked questions

When you succeed, we succeed. Our team of experts will go above and beyond to understand your business and implement a solution that shows immediate impact.