Once you connect your store, you can view your store inventory, customer details, order details, customer summary, product interactions, and past conversations. You can create or update orders while chatting with your customers directly from MyAlice inbox without switching between platforms.
Next, if you install the MyAlice plugin on your store website, you can place a Shopify live chat widget on your store website to chat with your store visitors, respond to their queries and guide their shopping journey.
Lastly, you can create chatbots to autorespond to common queries and use your inventory information to automate the complete purchase journey.